We want you to be completely satisfied with your purchase from Selviska. If you’re not
entirely happy with your order, we’re here to help. Please read our return policy carefully to
understand how returns and exchanges are processed.
- Eligibility for Returns
1.1. We accept returns for products purchased from selviska.com within 3 days from the
date of delivery. Note : Returns Applicable to limited Catalogue*
1.2. To be eligible for a return, the item must be unused, in its original packaging, and in the
same condition as when you received it.
1.3. Certain items are exempt from being returned due to hygiene reasons, such as earrings
and intimate apparel. These items will be clearly marked as non-returnable. - Return Process
2.1. To initiate a return, please Contact Us within the specified return period.
Provide your order number, a brief description of the reason for the return, and any relevant
images if applicable.
2.2. Our customer support team will provide you with a return authorization and instructions
on how to proceed.
2.3. Pack the item securely in its original packaging, including all tags and accessories, and
attach the provided return authorization label. - Return Shipping
3.1. Customers are responsible for return shipping costs unless the item received was
damaged, defective, or incorrect due to our error.
3.2. We recommend using a trackable shipping method to ensure that the return is received
by us. We are not responsible for lost or damaged returns during transit. - Refunds
4.1. Once your return is received and inspected, we will notify you via email to confirm
receipt and approval of the return.
4.2. If the return is approved, a refund will be processed to your original method of payment.
Please allow [number] business days for the refund to reflect in your account.
4.3. Refunds exclude the original shipping charges, which are non-refundable unless the