Welcome to selviska.com! We strive to provide you with the best shopping experience, including timely and reliable shipping. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing:
– Orders are typically processed and shipped within 1-3 business days after payment confirmation, except during peak seasons or under exceptional circumstances.
– You will receive a confirmation email with your order details and tracking information once your order is shipped.
Shipping Methods :
We offer the following shipping methods,
– Standard Shipping: Estimated delivery within 5-7 business days.
– Expedited Shipping: Estimated delivery within 3-4 business days.
Shipping Rates:
– Shipping rates are calculated based on the selected shipping method, package weight, and delivery destination during the checkout process.
– We offer free shipping for orders over a specific amount, which will be indicated during the checkout.
Shipping Locations:
– We currently ship within the United States. We do not offer international shipping at this time.
Delivery Timeframe:
– The estimated delivery timeframe is provided for each shipping method during the checkout process. Please note that this is an estimate and actual delivery times may vary due to unforeseen circumstances.
Delivery Address:
– Please ensure that your delivery address is accurate and complete to avoid delays or non-delivery of your order. We are not responsible for undelivered packages due to incorrect addresses provided by customers.
Order Tracking:
– A tracking number will be provided in the shipping confirmation email, allowing you to track your order’s status and estimated delivery date.
Order Changes and Cancellations:
– Changes to orders or cancellations can be made within 24 hours of placing the order. Please contact our customer support care@selviska.com for assistance.
Lost or Damaged Packages:
– In the rare event that your package is lost or damaged during transit, please contact us immediately at care@selviska.com so we can assist you in resolving the issue.
Returns Due to Shipping Issues:
– If your order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
Review and Modification:
– We reserve the right to review and modify this shipping policy at any time without prior notice. Customers are encouraged to review this policy periodically.
Contact Information:
For inquiries or assistance regarding shipping, contact our customer support:
– Email: care@selviska.com
Compliance with Laws:
This shipping policy is in compliance with all applicable laws and regulations.